Tag: Special Assistance

Posted in Useful Information

Special Assistance with Visually impaired Travellers

Posted on by One Vision

A new blog is coming up about the Special Assistance service we used on our holiday to Tilos, Greece recently.

Myself. My other half Richard and his lovely Mum Pauline.

This was my first time using this service and my experience of it.

From Manchester Airport to Rhodes (Diagoras) Airport there, and back.

How to book it. Who can use this service. What this involves. Any hiccups. Ease of service. What to expect.

On one leg of the journey we were left to our own devices by the special Assistance member of staff. As he… “finished at 5pm”. We’ve made a complaint about this to Jet2.

This didn’t spoil the holiday it was just a very small incident among the amazing people that helped us make travelling alot easier. Other people in both countries couldn’t do enough for us and even went out of their way to help. From the staff in Special Assistance, to the cabin crew from both airlines we flew with.

We were 2 visually impaired travellers and one person needed a wheelchair for ease of getting around. 3 of us in total.

I will write about the additional help we received from the very kind and caring people we came across.

VD Choppy images of inside the special Assistance room in Manchester Airport. Images of my shoes walking in the airport and on the plane. On the beach with my cocoon sunglasses. Small Greek church. Greek flag fluttering in the breeze. Bright pink flowers. Our apartment next to the beach with blue doors and shutters. Richard being guided in Rhodes Airport by their special Assistance member of staff.  Croissant and coffee on the plane. Outside view of the plane taking off from my window. The Greek salad meal I had on the way home. The plane landing. A green eye logo for One Vision Blog appears with the words One Vision Blog
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Coming up soon…

Posted on by One Vision
VD Cartoon Blonde haired woman wearing bright green dress and green trainers. Leans on a yellow suitcase whilst holding a Greek flag white and blue, which flutters in the breeze. She is smiling and winking. In the background is the outside entrance of Departure B at Manchester Airport

Writing of a few posts are underway at the moment for me.

Lots of different topics.

We have got back a couple of replies to the complaints my friends made against a local pubs complete mistreatment of them because of a guide dog. I promised I would write a post, so now I can. That’s coming up.

Another incident recently from my holiday that another complaint was made about. Both of these issues are regarding not understanding or seemingly having no compassion for people with sightloss.

Anyway. Less of that ☺️ A few are to do with my recent holiday and what we experienced as Special Assistance travellers being 2 visually impaired people, and a friend needing a wheelchair and what I found different this time seeing when I went away before this year, I hadn’t been even been diagnosed yet. So my eyesight was fine then.

I’ve thought of a few handy tips too.

It’ll be abit ranty for a few of them. This is unfortunately due to what I’ve experienced alot recently being either sight impaired myself or through my friends.

There has to be more awareness. We have to spread it louder and stronger than this. I try in my own little way, but it’s really not enough.

I’ve seen alot of compassion though. People that do care make the world of difference. It’s just the little bumps in the road. The uncaring few that can set you back. I have to think of all the good people I’ve come across recently on my adventures.