Special Assistance with Visually impaired Travellers

A new blog is coming up about the Special Assistance service we used on our holiday to Tilos, Greece recently.

Myself. My other half Richard and his lovely Mum Pauline.

This was my first time using this service and my experience of it.

From Manchester Airport to Rhodes (Diagoras) Airport there, and back.

How to book it. Who can use this service. What this involves. Any hiccups. Ease of service. What to expect.

On one leg of the journey we were left to our own devices by the special Assistance member of staff. As he… “finished at 5pm”. We’ve made a complaint about this to Jet2.

This didn’t spoil the holiday it was just a very small incident among the amazing people that helped us make travelling alot easier. Other people in both countries couldn’t do enough for us and even went out of their way to help. From the staff in Special Assistance, to the cabin crew from both airlines we flew with.

We were 2 visually impaired travellers and one person needed a wheelchair for ease of getting around. 3 of us in total.

I will write about the additional help we received from the very kind and caring people we came across.